The ever-increasing demand for application maintenance, and support, constant pressure on reducing the budgets to keep the lights on, steady increase of the scope/coverage of application spread, demand for higher budgets for business transformation, and more. These competing priorities might keep you on your toes. You aim to cut operational costs, increase productivity and efficiency, and improve effectiveness, but the question is how.
Automation, RPA, and AI sound like great solutions, but your organization might need help getting started.
Application maintenance is the first primary place to apply automation concepts, technology, and skills. Once you achieve a certain level of automation, maturity, and stability in repetitive processes within application maintenance, organizations can start applying those learnings in other areas, such as implementation, rollouts, and even transformation initiatives.
We here at Jade have packaged this automation offering for managed services and application support even for the complex process/functional areas of SAP. Self-help and self-heal BOTS can now resolve almost 40-50% of support tickets. Applying AI concepts can drive this percentage even higher. These concepts from automation-based SAP managed services can be easily replicated for other ERP-grade applications.
Save your dollars on maintenance and invest in transformation. That’s our promise.
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About Jade Global – One of the fastest growing Advisory, Cloud & Consulting Services, Business Solutions, and IT Outsourcing company that services 400+ clients across multiple technology platforms. We are headquartered in San Jose, California with offices in Philadelphia in US, Canada, Europe and India. With more than 2000 employees worldwide, Jade Global has been a trusted partner of choice since 2003. To know more, visit www.jadeglobal.com
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