Dear ,
The economic headwinds of the last six months have been challenging all around, and many organizations respond by delaying or eliminating their business and digital transformation projects. This survival mode response is understandable, but over the years I’ve seen companies that continue to invest in technology projects rebound spectacularly when the economy shifts. How can you maximize your ROI and impact while still being cost-conscious? The key lies with your employees.
When organizations embark on projects, whether major digital transformation or smaller upgrades of existing platforms, it is frequently the human element of the project that can make or break project success – as much as 75% of your ROI is realized by how quickly employees fully adopt the change. Change anxiety is a common response to organizational transitions, which can lead to resistance, reduced adoption rate, and even project failure – and a slow economy only adds to your team’s worries.
Success comes from engaging employees from the start. A fully developed and well-implemented change management program will involve them in the change process, solicit their input, and address their concerns, to foster a sense of ownership and commitment. This helps reduce uncertainty and anxiety, particularly when employees fear their jobs could be replaced by AI or eliminated altogether.
When people are aware and their anxiety minimized, they can participate fully and effectively in all aspects of the project, whether providing project requirements, testing for issues, or assisting others in their organization with the new system – and that drives a faster overall adoption rate for your new process. Research from Prosci backs this up – projects with good or excellent organizational change management had an on-schedule success rate of 65%, whereas projects with no or poor change management achieved a success rate of only 14%.
On-time projects, with happy employees and a clear ROI, are possible even now. At Jade, we know how to apply cost-conscious organizational change management to your transformation efforts to reduce change anxiety, optimize project outcomes, boost employee satisfaction, and achieve sustainable success together.
